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IT Support Engineer

Eindhoven, Noord-Brabant, NetherlandsOperations

Job description

We're currently hiring an IT Support Engineer to provide technical assistance and maintenance across our growing organisation. You'll have the opportunity to work with a variety of stakeholders to provide in-house and remote technical support. You’ll be the go-to person for any technical issues, troubleshooting and supporting/improving our IT infrastructure.


  • Install, configure and maintain Apple and Lenovo laptops along with core software applications such as a VPN and password manager

  • You'll collaborate with People & Culture to create custom set-ups for new hires

  • Monitor and manage our device inventory and usage

  • Ensure compliance with company policies and security standards

  • You'll work closely with our Infomation Security Manager to optimise installation and de-installation procedures while maintaining best practices across Information Security

  • Work with all end-users by troubleshooting and resolving issues related to Apple and Lenovo laptops, networking and our Microsoft Office365 suite

  • Develop and maintain documentation of IT processes and procedures such as patch reports

  • Collaborate with the Infrastructure team to create secure and functional meeting rooms

Job requirements

  • Experience working with Apple Laptops/Phones

  • Experience supporting Microsoft Office products

  • Strong problem-solving and troubleshooting skills

  • Excellent communication and interpersonal skills

  • Ability to work independently and as part of a team

  • MBO level 4 or higher (or equivalent)

  • On-site: 5 days a week

What we offer:

  • Competitive salary (not like a typical start-up!)
  • All essentials: state-of-the-art hardware, pension scheme, traveling allowance and 30 holidays (as long as you promise to come back 😉)
  • Knowledge-driven, collective and individual development
  • A modern, hybrid workplace with flexible working hours to organise your own agenda
  • A nice working environment in the centre of Eindhoven – with good coffee, a bunch of fresh fruits & snacks & daily freshly prepared lunch
  • Weekly Thursday afternoon drinks and board games

*Due to the confidential nature of the information you will be working with, a screening process can be part of the procedure.*